Owner and Data Controller

C.A.S.T, 17 Langford Rd, Westville, 3629, KwaZulu-Natal, South Africa

Owner contact email: Click Here

INFORMATION WE COLLECT, WHAT WE DO WITH IT & HOW WE SECURE IT

By using our website you agree to the following. Please do not use our website or services if you do not agree with this privacy policy.

The right to privacy is an integral human right recognised and protected in the South African Constitution and in the Protection of Personal Information Act 4 of 2013 (“POPIA”).
This act also applies to us as Church Alliance for Social Transformation (CAST)

We have a policy in place which complies with the Act. If you would like to view this policy you are welcome to contact our Information Officer, Nathan Wit, on popi@cast.org.za.

In order to comply with the POPI Act we need to make sure that you understand the following with regards to your personal information:

what information we have
how we receive this information,
how we store and secure it,
why we need it, and
the options available to you on whether you want us to have the information or not.

WHAT INFORMATION WE KEEP
In order for us to effectively manage connections with our donors and beneficiaries our database requires the following information:

Name and surname
Identity Number
Gender
Address
Telephone numbers
E-mail addresses
Date of birth
Name of school your child attends
Grade (children)
Guardian and guardian contact details if a child
Race
Nationality
Home language
Occupation
Capacity of involvement with CAST (e.g. donor, volunteer, beneficiary etc.)
Photograph

HOW WE RECEIVE THIS INFORMATION:

Through this website or people have have filled in a form either manually or electronically giving consent to be on the database. Others have received an email or phone call asking if they would like this information to be on the database. Some of this information is captured on the database automatically when a new person registers at CAST (name, surname and email address). Alternatively, if a person makes telephonic contact and leaves their telephone number with the organization for further contact.

HOW WE STORE AND SECURE THE INFORMATION:

Church Alliance for Social Transformation uses a secure online software product called In-Contact. In-Contact is GDPR compliant – General Data Protection Regulation – which means it subscribes to what is covered in the POPI Act in terms of storage and security. For more information on In-Contact policy, please contact Nathan by clicking here.

Because of this GDPR compliance, your information is secure and any breach will immediately be reported to us.

Within Church Alliance for Social Transformation, anyone given access to In-Contact has signed the Data Protection Policy. Access is by invitation only and a password is required.

Other information held by CAST is on password-controlled computers and any information that is paper-based will be held in locked cabinets and destroyed once the information has been used for the intention it was for.

WHY WE NEED THIS INFORMATION:

This information is used by Church Alliance for Social Transformation for the following reasons:

to keep those on our database informed via email, SMS or phone call
to wish people happy birthday
to contact those on our database by a phone call, SMS or WhatsApp
to contact people who fall into specific categories for specific communication e.g. age, grade, marital status etc
to contact volunteers
to be contacted for volunteer roles by a staff member or other volunteer
to provide donors with section 18A tax certificates
to assist with collection of data e.g. number of people who attended and event or collected food parcels.
Church Alliance for Social Transformation will treat all your personal information as private and confidential and will not disclose any data about you to anyone other than the leadership and operational team leaders of CAST.

All staff and volunteers who have access to Personal Data will be required to read, agree to and sign a Data Protection Policy.

There are four exceptional circumstances to the above:

Where we are legally compelled to do so;
Where there is a duty to the public to disclose information;
Where the disclosure is to protect your interests;
Where the disclosure is made at your request or with your consent.

WHAT WE WILL NOT DO WITH YOUR INFORMATION:

We will not allow access to the database to anyone except for staff, leadership and volunteers with permission to do this. These people have a login and password to access the database and can only do so when permission is given to them.
We will only use the information for the purpose it is intended.

FINANCIAL INFORMATION
Should you choose to buy any products/services from our online store we will need your financial details to process payment for these products/services. We do not store any of your financial data on our website. Your payment is processed through PayFast. Click Here to see their privacy policies.

WEBSITE USAGE INFORMATION
We may record how and when you use our website, products and services; your IP address; and cookie data throughout our website which is collected automatically to limit the number of submissions you can make to our site, to protect our site from security threats, and to help us to improve user experience it may be stored in Cookies on your computer (you may disable cookies in your browser but aspects of our website, products or services may stop working) and it is stored at our hosting provider who is located in South Africa or Germany and we retain this information indefinitely.

GOOGLE ANALYTICS
Our website uses Google Analytics which is is a web analysis service provided by Google. Google automatically collects Cookie and website Usage Data and uses it to track and examine the use of www.popi-compliance.co.za, to prepare reports and share them with other Google services. Google does not associate your IP address with the usage information it collects. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google is based in the US and uses EU Standard Contractual Clauses to transfer online advertising and measurement personal data out of the European Economic Area, the UK, and Switzerland.
Google’s privacy policy is here. You may opt out of Google analytics by following these directions

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.